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» LymeNet Flash » Questions and Discussion » General Support » G&H

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Author Topic: G&H
Catgirl
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Has anyone ordered from them? They are taking a long time with my order.

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--Keep an open mind about everything. Also, remember to visit ACTIVISM (we can change things together).

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dbpei
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I ordered a few months ago and it did take longer than expected. Maybe you could call to inquire?
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Catgirl
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Thanks dbpei!

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--Keep an open mind about everything. Also, remember to visit ACTIVISM (we can change things together).

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Catgirl
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Their mailbox is full. I wonder if she's swamped?

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--Keep an open mind about everything. Also, remember to visit ACTIVISM (we can change things together).

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dbpei
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Have you tried using their email to contact them? It is found under 'Contact Us' on their home page. Hope that works!
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MichaelTampa
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ordered something about 4 wks ago and got it about 2 wks later
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Catgirl
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I emailed once and called several times. No response.

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--Keep an open mind about everything. Also, remember to visit ACTIVISM (we can change things together).

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dbpei
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Did they already charge your credit card? You can
challenge the charge and get your money back. That is a shame.

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Catgirl
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Yes they did charge me a while ago. Still no call or email from them. I wonder what is going on? I keep hoping they will contact me.

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--Keep an open mind about everything. Also, remember to visit ACTIVISM (we can change things together).

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dbpei
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I would contact your credit card company and dispute that charge. They will credit your charge card and contact G&H to challenge this debit under the circumstances.

It is really a shame though. I had looked forward to ordering from them again, but when I hear this story, I don't think I will.

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Catgirl
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I'm close to doing that. I can't tell for sure from Michael's post though, did he wait six weeks for delivery? Am I understanding that correctly?

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--Keep an open mind about everything. Also, remember to visit ACTIVISM (we can change things together).

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MichaelTampa
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No, in that example, I waited only 2 wks for delivery. Two weeks is quick for them, I'd say 3-4 weeks is more typical. They save up orders for bulk/efficiency.
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Catgirl
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Thanks Michael. I will call my bank (thanks dbpei).

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--Keep an open mind about everything. Also, remember to visit ACTIVISM (we can change things together).

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