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» LymeNet Flash » Questions and Discussion » General Support » Anyone know whats going on with that site that we order supplements from?

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Author Topic: Anyone know whats going on with that site that we order supplements from?
jlcd1
LymeNet Contributor
Member # 18138

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So me and my sister ordered atleast 3 months ago. No order, no return emails or phone calls. Were out $165. Not happy!!! Anyone know whats going on with it? Thanks!!
Posts: 908 | From Albany | Registered: Nov 2008  |  IP: Logged | Report this post to a Moderator
paleogal
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They have been very slow since the owner died. The person who took over is very kind and responds to the same email address used for the original owner (PM me if you want it - I think I have it saved somewhere). Though, it sounds like you've tried that?

I now try to order things at least a month in advance, as they are substantially slower.

Posts: 243 | From Southern Arizona | Registered: Jun 2015  |  IP: Logged | Report this post to a Moderator
MichaelTampa
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I am now waiting about 2 months for something, did try an email and got no response ... not good.

I have previously had a good experience or two with the new person, but this one isn't so good.

One problem becomes, if you have to order so far in advance, by the time you get it, will you still want it...

Posts: 1927 | From se usa | Registered: Mar 2010  |  IP: Logged | Report this post to a Moderator
jlcd1
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Thanks everyone. Yes we just now would like a refund because we had to order elsewhere. And the new girl hasn't responded to any emails or phone calls yet. I will pm you
Posts: 908 | From Albany | Registered: Nov 2008  |  IP: Logged | Report this post to a Moderator
lookup
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I'm not sure what site you are talking about but I tried to order Adrena-Calm from a site and it took a month (!) for them to respond with an email that stated the item was out of stock. They did refund my credit card. Maybe it is the same site...
I was just glad to hear from them!

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Lymetoo
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Personally, I would not deal with a company that is that irresponsible.

--------------------
--Lymetutu--
Opinions, not medical advice!

Posts: 95978 | From Texas | Registered: Feb 2001  |  IP: Logged | Report this post to a Moderator
   

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