posted
I've called and left messages for them to call me back, but no response yet. How does it work? Do they send me the test kit? Can I order it online (i couldn't see a link online for it)? I've e-mailed them once too.
What's the best way to get a test kit? I already have an MD willing to order the tests so that I can send them to Igenex.
BT
Posts: 299 | From New Hampshire | Registered: Jul 2007
| IP: Logged |
posted
I remember I did the same thing called and sent an e-mail with my address. The test kit just showed up one day.(my experience has been that they do not answer phone messages)
If you look under Forms and Codes there is a Test Request Form, maybe you can print that out and fax it back to them so they can send you whatever kits you need.
Posts: 465 | From New York, NY | Registered: Aug 2005
| IP: Logged |
bettyg
Unregistered
posted
i've gotten thru to them during normal working hours.
they told me they DELETE EMAILS as majority are SPAM just like the rest of us get!
other poster gave you a good suggestion.
i was also told by printing off IGENEX' REQUIRED ORM REQUEST, INSTRUCTIONS FOR BLOOD LAB, that each lab has ALL the equipment there already with the different color-coded lids.
you do hav to have your md sign the request, date, show diagnosis code for reimbursement to you w/your health insurance co. good luck!
remember, have blood drawn MON. OR TUES. AFTERNOON so it can be mailed promptly; not sit in post office over weekend!
IP: Logged |
Carol in PA
Frequent Contributor (5K+ posts)
Member # 5338
posted
When Igenex sends you the "kit," it includes packing materials and a prepaid shipping envelope to FedEx the test tube back to Igenex.
There are instructions and some paperwork to fill out. Be sure to include payment or credit card information.
Ask them to send the kit to your home, and then take it to the doctor's office with you.
Everyone at my doctor's office kept saying, "But we've never done this before..."
I stressed to them that I would take care of paying for it. They didn't have to submit it to insurance.
They got rattled at the idea of calling FedEx for a pickup, so I did that myself too.
Hey, the FedEx number was in the phone book. I put the stickers on the FedEx shipping envelope in the right spaces.
I picked up a copy of the test results a couple weeks later...they had no idea what to make of them.
Heh, neither did I, until I found LymeNet.
Carol
Posts: 6947 | From Lancaster, PA | Registered: Feb 2004
| IP: Logged |
Vanilla
Unregistered
posted
You write them a big ole check along with your blood perhaps your urine and then your tests come back and you still can not tell if you have lyme or co-infections or what so you write them another big ole check and do it all over again.
Sorry if I sound jaded but I am.
I am very thankful their testing is better then most labs but it still is not good enough for the amount of money they charge and for years I did not even have the extra funds to order their tests and my duck doctors when I did have decent insurance ordered even less reliable tests then theirs and then could not read them when they came back.
I really wish the lab tests for co-infections were more reliable not to mention the testing for LD.
The Lyme Disease Network is a non-profit organization funded by individual donations. If you would like to support the Network and the LymeNet system of Web services, please send your donations to:
The
Lyme Disease Network of New Jersey 907 Pebble Creek Court,
Pennington,
NJ08534USA http://www.lymenet.org/
UBBFriend: Email this page to someone!
![[Wink]](wink.gif)
Printer-friendly view of this topic