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My Dad has TMJ and 5 missing teeth. Before he stared seeing his current TMJ specialist who does general dentistry, he was seeing another dentist. He has bonding on a few front teeth which the previous dentist did. It broke off with the assistant telling him that he had never had that tooth bonded by there office and that there would be a charge. The assistant also said charges were determined by the staff not her. I looked at his receipts calling them to ask why he had been charged again. The billing lady told me it was up to the assistant what he was charged. They reversed the charge so I thought everything was okay. He has a flipper the previous dentist made which includes 5 adjustments within a year. He has a small sore sport which needs to be adjusted. He made an appointment for Friday. He received a call from the office staff telling him the Dentist didn't want to do any adjustments and that he should see his TMJ Doctor since the dentist felt any adjustments should now be done by him. I'm pretty sure there mad since I complained about him being charged for something he already paid for. I called there office with the receptionist telling me the same thing. Now he will have to pay for adjustments from the TMJ Dentist when in reality, they should be covered according to what he was told. Pretty sure this is there way of dismissing him as a patient. The TMJ Dentist and previous dentist I found out are friends. What can I do about this if anything?
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