In a Topic dated 28 March 2008, UserName = tbrown (Tom, out tech support guy) posted that PMs had been disabled due to problems being reported pending the migration to updated UBB software.
Effective immediately, PMs have been re-enabled. We re-thought the decision to disable PM, which was done because of PM problems being reported.
Following is from Tom, our system / tech guru: "OK, I've enabled PMs again, but I won't address any further messages regarding problems with the function as it is known to be broken at this time and I can make no guarantees about it until we complete our upgrade to the new UBB.Threads software (which may not occur for several weeks). -Tom"
Disabling PMs effectively disabled user to user private communication, user reports of problems to Moderators and the ability to send LLMD referrals and newbie info to users in need of that info.
After a re-analysis we decided the benefit of re-enabling the PM function far out weighed the impact of the problems (the PM function is working 99%+ of the time) while we implement the upgrades.
We are a victim of our own success as we have seen a rapid growth in users and usage, including the total number connected who are all posting and viewing pages in addition to running searches, since the migration to the current server and UBB Classic 6.5.0 in September 2005.
Tom, our system / tech guru, is working on a LymeNet Flash migration from the current UBB Classic 6.5.0 to UBB Classic 6.7.0 so that we can then migrate to UBB.Threads.
For you tech-heads, here's Tom's explanation of the current LymeNet problems (connection failures, slow response, hangs, incomplete page loads, etc) and the planned solution: "UBB.Classic 6.5.0 is at the root of these problems. In particular, the search feature. Each individual search causes the server load and disk I/O to go to 100% for about 15-20 seconds, and when users get frustrated with waiting and hit "Submit" a second or third time it generates multiple parallel processes, causing the load to go even higher.
UBB.Classic 6.7.0 may have a somewhat better search algorithm, but I agree it won't likely solve the problem. However it is a mandatory step in getting us to the final state of UBB.Threads which has a database-based search which should be very quick and efficient. In addition, the move to UBB.Threads will also mean that it will be running on the new/fast VMware server farm which, in itself, will give us tremendous performance improvement. -Tom"
Bottom line ... PMs have been re-enabled while we work on the migration to upgrade the software and improve the overall performance of the LymeNet Flash.
Take care,
-------------------- Lou B Posts: 2200 | From Mount Hope, New Jersey, USA | Registered: Oct 2000
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bettyg
Unregistered
posted
TOM AND LOU B,
WHOOPIE TIME AGAIN! I replied with a long post over in medical, but I/WE LYMENETTERS REALLY APPRECIATE your enabling PMs again to get LLMD names out and my special project, my newbie package.
I'll work hard this next week to finish reorganizing the end of this Lou !!
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map1131
Frequent Contributor (5K+ posts)
Member # 2022
posted
Thanks Lou. You really need to go work on your golf game. Is it spring yet? My husband is biting at the bit.
Every week for last 3 weeks he's tried to play golf. Poor guy, he needs to be taking indoor swimming lessons instead.
Golf courses & greens aren't very green without the sun.
Pam
-------------------- "Never, never, never, never, never give up" Winston Churchill Posts: 6478 | From Louisville, Ky | Registered: Jan 2002
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