I would need a lot more info cause I'm not sure what you're talking about?
If I'm getting you right you have AOL and it'se sending out email you did not send? How do you know? You could go into your email settings in AOL and change your password so that if someone did get it you could put a stop to it.
You should have an active and up to date anti virus software running on your PC along with a good Firewall. If you need a free Firewall try this.
You have to be careful with the free programs because every once in a while they send you a message that an update is ready and when it comes up you have two choices one is free and one is a free trial that runs out in 30 days. Usually the one that's not free is the first choice because they know people click on the first one they see thinking it's the free one.
Do you have high speed net? Does your internet provider give you free security software? Mine does and that's what I use now so check and see and if they offer you a free security suite do it.
Steve
Posts: 406 | From Rhode Island | Registered: May 2007
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kam
Honored Contributor (10K+ posts)
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posted
Steve,
I got a msg from a lyme yahoo group that I had a virus.
I also received msg from the mgr here at the apartment a while back that were not really from her.
And I got one of the msg sent to me on my gmail acct that was bogus...so it looks like it is going down the line with my address book.
AOL address book that is.
I had Microsoft essentials but it did not pick it up.
I also have something else that scans when I first turn the computer on...don't recall what that was is at this time.
I am confused now and don't know what I have.
I did download the avg virus protection for a few free days.
I was going to do PC tools but thought it would be better if I could find one for free.
I also though NPG cable ..which is my server..had a protection on it.
So, need to continue to do research.
I will look into the fire wall.
I just changed my aol pass word as it would not allow em to get back into my acct...it does that at times.
Posts: 15927 | From Became too sick to work or do household chores in 2001. | Registered: Dec 2002
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kam
Honored Contributor (10K+ posts)
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posted
OK Just clicked on zone alarm and you need to sign up for a least one of the items listed....which I assume have a fee.
body is in too much pain to figure things out right now
Posts: 15927 | From Became too sick to work or do household chores in 2001. | Registered: Dec 2002
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I would suggest the very first thing you do is check your provider and see what they have for free. If they have an all in one then I say install that one. For the record.... You should only have ONE anti virus and ONE firewall installed. If you have more than one they can actually miss things. Yes I got an email from your AOL too so you have something for sure.
I have more questions and you can answer when you feel up to it ok? How old is your PC? What do you have for an OS? Like for instance Windows XP, Vista or Win 7. Don't do the Zone Alarm because that's waht I was afraid of that you would click the wrong thing.
Let's go one step at a time and check with your ISP NPG Cable and see if they have the all in one you can download and install. They will probably do that with you on the phone if you ask and mention your disabled.
Steve
Posts: 406 | From Rhode Island | Registered: May 2007
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kam
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posted
Thanks Steve..I will contact tech support tomorrow for NPG
Posts: 15927 | From Became too sick to work or do household chores in 2001. | Registered: Dec 2002
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kam
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posted
I tried the free AVG but computer was very, very slow so uninstalled it.
Fast Scan is all the info I can get with the program that scans things when the computer is first turned on.
I looked in the add/remove part of the things and didn't see any virus protection.
But, I have had microsoft esstentials and fast scan for a long time now so a bit confused.
XP
Computer was given to me used..brain can't recall how long i have had it at the moment
Ah yes...I got it when I moved into this apartment but don't have a clue when that was...
I will be finding out soon as paper work for lease needs to be renewed.
Posts: 15927 | From Became too sick to work or do household chores in 2001. | Registered: Dec 2002
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Yeah don't bother trying anything else yet because your PC is infected and may be stopping stuff from working right.
Let me know how you make out with NPG and if they can't help you, I'll figure out how I can help you.
Steve
Posts: 406 | From Rhode Island | Registered: May 2007
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kam
Honored Contributor (10K+ posts)
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Good Morning,
Sent email to NPG...not sure why I did not think of this earlier.
Phone skills and vision not working well this am so not able to use TTY or phone skills.
Brain inflamed.
Glad I am posting here so I know when I sent them an email as I loose track of time.
It seems when I usually send email to them..it is not answered. Hoping this time it is.
If not, hoping I am able to call them on the TTY or have my phone skills later.
Posts: 15927 | From Became too sick to work or do household chores in 2001. | Registered: Dec 2002
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Steve
Posts: 406 | From Rhode Island | Registered: May 2007
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kam
Honored Contributor (10K+ posts)
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posted
May not be a virus at all...got this email from Walgreens this am.
Dear Valued Customer,
On March 30th, we were informed by Epsilon, a company we use to send emails to our customers, that files containing the email addresses of some Walgreens customers were accessed without authorization.
We have been assured by Epsilon that the only information that was obtained was your email address. No other personally identifiable information was at risk because such data is not contained in Epsilon's email system.
For your security, we encourage you to be aware of common email scams that ask for personal or sensitive information. Walgreens will not send you emails asking for your credit card number, social security number or other personally identifiable information. If ever asked for this information, you can be confident it is not from Walgreens.
We regret this has taken place and any inconvenience this may have caused you. If you have any questions regarding this issue, please contact us at 1-855-814-0010. We take your privacy very seriously, and we will continue to work diligently to protect your personal information.
Sincerely,
Walgreens Customer Service Team
Posts: 15927 | From Became too sick to work or do household chores in 2001. | Registered: Dec 2002
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Well it may not and it may be, you still need protection so have you heard from the cable co. ?
Steve
Posts: 406 | From Rhode Island | Registered: May 2007
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kam
Honored Contributor (10K+ posts)
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posted
NO. And brain has been too inflamed to call them. Hopefully soon.
Posts: 15927 | From Became too sick to work or do household chores in 2001. | Registered: Dec 2002
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posted
google combofix. Download. Run, do everything it asks (pretty much just ok, yes, update, next, etc) and then get out of the way, find something to do for the next half hour. It will finish, reboot and then post a log file.
Good general bug fix program. If that doesn't do the trick, DrWeb Cure it.
-------------------- Ticks suck. Posts: 140 | From Alabama | Registered: Aug 2009
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