Just a note that Vitacost does not refrigerate any probiotics. I did not know, I called to confirm that my order would be shipped with ice packs. They said it was not necessary, that's when I asked about the storage. No refrigeration for any products there. Great in the summer eh?
Too bad Healthy Trinity was like 1/2 the reg price - with probably no viable bacteria left. Natren says this product should not be out of the fridge for more than 7 days tops.
Posted by Lisianthus (Member # 6631) on :
I buy probotics (Acidophilus and Bifidus) they come on ice packs and are kept refrigerated from www.iherb.com
Lisi
Posted by MarsyNY (Member # 7766) on :
Lisi,
I know I have been using IHerb for several years They always ship with Ice Packs and probiotics are in a fridge at the warehouse. Excellent customer service if you have any problems.
I just thought Vitacost had suchaa good deal on the Healthy Trinity. Back to IHerb!
Posted by TerryK (Member # 8552) on :
I called them since I like to buy from them as well. They said the manufacturers have told them they don't need to refrigerate while in the warehouse. I told them that I see different instructions on various probiotics and I mentioned the brand that you were interested in and how it shouldn't be out of refrigeration for more than 7 days.
The lady I talked to said she would pass the info on to her supervisor. In the past I have made several suggestions to them on products that I wanted them to sell and also asked them to list ingredients several years ago. They did implement those suggestions. Don't know if they were going to anyway or not but I thought it couldn't hurt to ask for the probiotics to be refrigerated and shipped with ice. I told her people in our situation (who must have viable probiotics) usually buy from companies that ship with ice and keep products that need to be refrigerated in the refrigerator.