This is topic Contacting Moderator in forum General Support at LymeNet Flash.


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Posted by ticktox (Member # 6739) on :
 
I have attempted to contact Jenifer a couple of times regarding a change of contact information on a support group listing. She has not responded. It is important that this information get updated. I know Jenifer is busy and doesn't check her e-mails on a regular basis. Can anyone here contact her and ask her to respond? Or is there someone else who also updates that I can contact. I followed the protocol for changes. Thank you
 
Posted by Lymetoo (Member # 743) on :
 
PM the info to me. I will contact her.

Sorry for the troubles!
 
Posted by ticktox (Member # 6739) on :
 
It has now been well over a week since I tried contacting Jenifer about updating my contact information on my support group listings. It has also been over a week since Lymetoo said she would contact Jenifer for me. Still nothing has been updated. I understand people are busy but that seems like a long time for a moderator to be out of touch.
How do I get my information updated so people who need help can contact me?
 
Posted by beaches (Member # 38251) on :
 
You do realize the mods are volunteers, right?
 
Posted by Robin123 (Member # 9197) on :
 
It's also possible that Lymetoo is away - if so, maybe try contacting sixgoofykids?
 
Posted by poppy (Member # 5355) on :
 
Quite a bit of the support group listing needs updating. Maybe there needs to be a volunteer moderator who only does that part of the job.
 
Posted by Lymetoo (Member # 743) on :
 
Yep, I've been away. All we can do is contact Jenifer or LouB. We are not currently able to change the support group info ourselves.

I will check into this again.
 
Posted by ticktox (Member # 6739) on :
 
Thanks Lymetoo. I do understand that the moderators are volunteers. That's why I waited for more than a week before inquiring again. Sorry to be the squeaky wheel. The contact info has been updated so thank you for you help.
 


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