I'm no authority, but this is the way I understand it.They do not take insurance yet, so they ask for a Tax-Deductible Donation of $250.
They will test for Lyme, Babesiosis, & Ehrlichiosis.
I have the impression that they do not have a large staff.
Apparently the person answering the phone is an office worker, & is not familiar with the scientific side of things. I would think that the staff in the lab is too busy to take phone calls.
Especially since they have such a short turn-around time. Test results are Faxed within 24 hours of receiving the blood sample.
Then the full report is Faxed soon after.
They don't deal with individuals.
I don't know the procedure, but drs have to sign up to participate in the program.
All of the info has to be handled by the dr's office.
I presume it's to keep their facts reliable for the research they're doing.
Bartonella -
They only test for Lyme, Babesiosis, & Ehrlichiosis.
They've developed a new test that does not depend on antibodies. They look for the bacteria or protozoa in the blood sample.
Ehrlichiosis - they look for the bacteria
(rickettsiae) in the white blood cells.
For Babesiosis - they look for protozoa in the red blood cells.
If it's there, they take digital pictures & send with the full report. They do not designate which strain (like WA-1 or Microti) because it is not based on antibodies for specific strains.
I think that's why they were the only lab that found I had Babesiosis.
In my case, I was negative for Babesia a couple times before being tested by Bowen.
Conventional tests check only for 2 strains of the Babs protozoa.
We could have a different strain in the South that is not detected by labs using an antibody test.
I was treated for Babs 2 yrs ago, & a recent test did not show it had returned.
But the LD is back with a Serial Dilution of 1:32.
If blood is positive for Lyme, they dilute the sample, test again. If it's positive it's 1:2.
They continue to dilute & test as long as they find Lyme present (1:4, 1:8, 1:16, 1:32, 1:64, & 1:128 which is the highest reading of the 7 categories).
Some LLMDs treat & test again to see if the concentration of bacteria is decreasing.
Do you have their website? www.bowen.org click "Lyme Research"
I hope this explanation helps.