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» LymeNet Flash » Questions and Discussion » Medical Questions » Major frustration!

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Author Topic: Major frustration!
Pitnum
LymeNet Contributor
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I am so frustrated I could scream!! My insurance company has denied any further treatment because they find no evidence of me having Lyme disease!!!

They have copies of the EM rash and positive PCR's of blood and urine. I guess I imagined pulling that tick off my face!!

The insurance company claims that since I do not have a western blot.....I can not have lyme disease. UGH!

Has anyone else run into this problem? I am up against a wall now. This will be my second appeal, but they will not budge. Therefore, I am left with no treatment and no doctor.

Sorry, but I just had to vent my frustration with the health insurance system! Thanks for listening.


Posts: 195 | From NJ | Registered: Nov 2003  |  IP: Logged | Report this post to a Moderator
ivebinlymed2
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That totally stinks!!!

What about some of the postings recently about getting meds when and if you cannot afford to pay for them. I know there were posts about this recently.

There were two I recall. Know what I am talking about or want me to hunt those down for you?

You should try this other route, don't want to see you lose ground on this war that you have already waged. It would be a shame to see that go to waste.

I will see what I can find. Take a deep breath and hang in there!

Anyone else know what I am talking about and could help our friend here?

I will search and be back with you.


Posts: 270 | From Charlotte, NC | Registered: May 2005  |  IP: Logged | Report this post to a Moderator
Lymetoo
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Did you have a dx of any coinfections or mycoplasma? Anything else which requires abx treatment? How about acne!? i'm serious!

If you have a condition for which abx is the cure, go with that.

PS...I agree, this really stinks. How about contacting your congressman? Insurance board of your state?

------------------
Do not take anything I say as medical advice. I am not a doctor, but I DID stay at a Holiday Inn Express!
oops!
Lymetutu


Posts: 96239 | From Texas | Registered: Feb 2001  |  IP: Logged | Report this post to a Moderator
ivebinlymed2
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Pitnum, found it. Try going to this URL for lymenet:
http://flash.lymenet.org/ubb/Forum1/HTML/035874.html

There were some posts on how to get treatment for free for those without medical coverage. I hope this helps.

This is one battle in your war. It does really stink, but concentrate your energy towards finding some treatment through one of these avenues.

Easier said for someone not living it, indeed. Try though, seems like we blink and the keets can get the upper hand. Maybe someone at one of these places can keep you on something until you are much better.

Are your symptoms still really bad? How long have you had it?

I am sorry for the mess you have to endure. Sometimes I think the companies just wait til they think we are good and worn down to take advantage of us. Don't let that happen!

Also, you can file an appeal with your state sometimes, (depending on the state). Calling your congressman can help you find out how to do that.

In the book "Coping with Lyme" by Denise Lang, there are many such suggestions for keeping your insurance co. on board. I highly recommend the book.

Take care and I hope one of these suggestions works for you! Keep us posted!


Posts: 270 | From Charlotte, NC | Registered: May 2005  |  IP: Logged | Report this post to a Moderator
Mathias
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The EM rash should be sufficient. Remind them of the CDC guidelines. Even though we all know that a clinical diagnosis is all that matters.
Posts: 1250 | From New Jersey | Registered: Feb 2004  |  IP: Logged | Report this post to a Moderator
Lisianthus
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How about contacting a lawyer? Don't know if it would help, but maybe scare them.

I do know how you feel though. I have an HMO and they won't cover anything not even prescriptions. I had to remortgage my house to get treatment. It is frustrating!

Good Luck,
Lisi


Posts: 986 | From Michigan | Registered: Dec 2004  |  IP: Logged | Report this post to a Moderator
Lymetoo
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quote:
Originally posted by Mathias:
The EM rash should be sufficient. Remind them of the CDC guidelines.

Can't they get around that by stating that the standard treatment is 4 wks of abx?

and yes, Lyme is a clinical diagnosis!

------------------
Do not take anything I say as medical advice. I am not a doctor, but I DID stay at a Holiday Inn Express!
oops!
Lymetutu


Posts: 96239 | From Texas | Registered: Feb 2001  |  IP: Logged | Report this post to a Moderator
minoucat
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Yes, this has happened to us several times. For a while, appealing insurance denials was a way of life. I appealed twice after the "this is your final notification of termination of care" notice (for a total of 5 appeals on the same denial). Eventually we won and insurance paid, but it was exhausting and terribly upsetting and very hard to do when you're Lymie.

In one case, the insurance company paid our pharmacist after withholding payment for a year, then called the pharmacist 2 days later and said they'd paid by mistake, and could they have the money back (No.)

Another time, it took over 18 months for the insurance company to pay up, but when we made it clear we were going to court, treating each denial of payment as a separate issue (so they'd have to send a representative to court 8 different times), AND that we had all the documentation, they did pay.

There is a link in Treepatrol's newbies thread to tips for winning with insurance appeals, and good info on Chery's Lymeinfo site. (I'm not at my own computer and I don't have those links bookmarked).

Keep fighting. Let them know you're contacting your insurance commissioner, political representatives, lawyers, whatever else you can think of. They rely on you giving up.


Posts: 2331 | From WA | Registered: Jan 2004  |  IP: Logged | Report this post to a Moderator
skrwolf
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What exactly is your insurance denying? Visits or prescriptions? IV or oral? It seems like a lot of people have trouble with IV and LLMD's. If you are on IV, maybe you could find an oral regimen that will work for you that your insurance wouldn't balk at.

Shelly :-)


Posts: 292 | From UT | Registered: Aug 2001  |  IP: Logged | Report this post to a Moderator
liz28
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You should know that both doxycycline and minocycline are excellent acne medications. Many dermatologists' patients take these safe, effective drugs for months at a time. Of course, dermatologists hate to hear tiresome stories about Lyme disease, so when you visit, you may not want to bore them by bringing the subject up.


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seibertneurolyme
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Found link for you
http://flash.lymenet.org/ubb/Forum1/HTML/030280.html

Hubby had so many out of network claims his insurance company gave in and finally assigned him a personal processor -- he is on the 3rd one now as they seem to not last long.

He made a friend in the appeals dept also which has been a big help.

Good luck and don't give up the fight.

Bea Seibert


Posts: 7306 | From Martinsville,VA,USA | Registered: Oct 2004  |  IP: Logged | Report this post to a Moderator
timaca
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My insurance company initially denied my IV antibiotics in spite of 2 doctors (including Dr. F) saying I needed it. I asked my insurance company "Who in this country knows more about lyme than Dr. F?"

So...they got a 3 page letter and a 21 page accompanient including several pages from the CDC website stating that lyme is a clinical diagnosis, etc.

You can use that website, for it talks about the rash, etc....

They won't be able to argue against the CDC. They are just hoping you will give up without a fight...that saves them money.

Go to www.cdc.gov/ncidod/dvbid/lyme/diagnosis.htm

Print it off, underline the points you want to make. Include it in your letter to them. Make a copy of whatever you send to them. Send it by Fed Ex. Tell them that you expect a reply in 30 days. Also mention that you are beginning treatment, for you health is at stake, and you will expect them to reimburse you.

Good luck


Posts: 2872 | From above 7,000 ft in a pine forest | Registered: Feb 2005  |  IP: Logged | Report this post to a Moderator
bg
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Pitnum, someone mentioned Treepatrol's newbie links, and here it is for you....

Welcome to this 24/7 educational & support group board!

Here's TREEPATROL's and TINCUP'S combination newbie links.
http://flash.lymenet.org/ubb/Forum1/HTML/029917.html

Print off the links then check them off as you read as you could spend several months reading all of this. Treepatrol constantly adds new links as they become available from the members here.

print & read Dr. Barrascono's info first; you will come back to this often.

Also, see Cheryl's extensive web sites on: LD DIAGNOSIS, SYMPTOMS, & TREATMENT ... wonderful!
http://www.lymeinfo.net/lymediseasetreatment.html

Some guidelines from Betty/others on using this message board:

* Do NOT use all caps when posting; it's hard on our eyes. But I know one of our members has macular degeneration, and all caps is what she can see & read so exceptions like this are acceptable for good reasons.

* We chronic, late-stage lymies can NOT read long paragraphs. So please limit your paragraphs to 6-8 lines max of text and double space between paragraphs.

* You can EDIT your text comments anytime. You can NOT edit your subject line so please make it as specific as possible instead of ``help, question'' etc. in order to have more readers/replies in trying to assist you. There are between 30-40 NEW/replies to post daily so we can't read all the posts on our limited time here...thanks for understanding.

* If you use the ``quote'' icon, please DELETE [B] bold at the beginning & ending of the quote. This makes it easier on our chronic, late-stage lyme eyes.

* To just reply without quoting, go to the top or bottom of screen in the black & white area to reply or post a new topic. Many of us couldn't see it when we 1st started posting. Thank you for helping us all out!
*
Bettyg, Iowa


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aliyalex
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Did you ever get a western blot from Igenex?
Posts: 830 | From Colorado | Registered: Mar 2005  |  IP: Logged | Report this post to a Moderator
Pitnum
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I wanted to thank everyone for their responses!
You all had very good suggestions, and if I had anymore fight left in me I would consider them.

My insurance is a self-insured plan and therefore, is not governed by any state insurance laws.

My doctor only uses Quest and MDL labs and all western blots were negative.....except for band 41.

I understand that lyme is a clinical diagnosis and that an EM rash is diagnostic in itself, but the insurance company doesn't care. For some reason, they want that positive western blot.

I know it doesn't make sense, but I give up for now. I am going to write a nasty letter to the insurance company with documents and the information you have all suggested.

I am too mentally exhausted to pursue another appeal. They make you feel like a mental case, like you are imagining the tick bite, rash and other symptoms.

Thanks again for all your input!


Posts: 195 | From NJ | Registered: Nov 2003  |  IP: Logged | Report this post to a Moderator
HEATHERKISS
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Pitnum,

My insurance only takes Quest Labs. but.....Some how MDL Labs takes my insurance. I don't know what they do but they do get reimbursed by BCBS Direct HMO.
http://www.mdlab.com/html/home.html

If your insurance co ends up paying for this then they will have to accept the results. I hope they are positive!!!!!

HK


Posts: 1974 | From ABERDEEN, NJ 07747 | Registered: Jan 2005  |  IP: Logged | Report this post to a Moderator
Pitnum
LymeNet Contributor
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I have had several Western blots done at MDL which my insurance company has paid for.

However, since only band 41 shows up, the insurance company considers that a negative result. They will not accept positive PCR's (considered experimental by them) and a bulls-eye rash is not diagnostic....in their opinion.

I know for a fact I have lyme disease. I removed the tick and watched the bullseye expand for several months. I also had a previously treated case in the early 80', so I know what to look for.

I will just have to hope that what ever remains in my system will go dormant for a long while!

[This message has been edited by Pitnum (edited 22 July 2005).]


Posts: 195 | From NJ | Registered: Nov 2003  |  IP: Logged | Report this post to a Moderator
   

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